Messages

Users upload the file to the system via File Scan in the Filter Management, and filter engine scans the file against the Sanction list. The system loads the alerts in the batch message database. This function is used to search those messages and make a decision on it.

The same message scan next time, if the sanction list does not change and user already has made the decision on this message, the system will keep the decision intact. If the sanction list changes, then the system will reset the decision status to New, which will force user to make decision again.

Click the "Message" in the left navigation menu under Filter management, a new "Messages" Tab folder will created in the right panel. There are 2 sub-Tab folders, Search Messages and Search Result Messages.

Screenshot

a) Search Messages

Search Criteria

MessageId Unique record identifier.
Status The status of this message.
Message Message text.
Comments Reserved field.
AppId The Application Id the message belongs to.
Format User who create this entry.
Created batch The batch that first created this message.
Modified Batch The last batch/user that modify the status of this message.
AND and OR Select AND radio box if you want those criteria add together.
Select OR radio box if you want to get the result of either criteria meet

Functional buttons

  1. Find:
    click Find button to search.
  2. Clear:
    click Clear button to clear all the criteria.
  3. Complex Search:
    switch to Complex search mode.

b) Search Result Exception

Screenshot

The top part is the table, shows the list of the messages that meet the search criteria. The bottom part is the details, alerts and status/comment history of the selected entry

A message has one to many alerts. An alert is a hit, that is the name or alias of the SDN list match all or part of text in the message.

User should to review each alerts, in order to make decision on the message.

Each message initial status is new, so is each alert of this message.

c) Update Messages

Double Click : the selected record in the table to update message status or add comments. To avoid 2 people working on the same message, the system will check whether someone else is working on this message already, if yes, the system will notify user that someone else is working on this message. Otherwise, the system will lock this message and allow the user to work on it.

A new Tab folder "Update/Delete Batch Messages" will be added, as show below.

Screenshot

In the top part, are the details of the message; in the bottom, are the alerts this message gets. The left side is a table, list entNum of all the alerts. The right side is the details of each alert Select each entNum in the left side table, the details of each alert will show in the right side.

Functional buttons

  1. Update Message Status:
    Update the status of this message. A comments must be added for each status update; then unlock this message and switch back to "Search result Batch Message" Tab.
  2. Reset:
    reset the data to its initial value, discard all the changes.
  3. Cancel:
    Cancel this change and switch back to "Search result Messages" Tab.

In order to avoid 2 person works on the same message. When a user tries to working on the message by double click on the records, the system will check whether someone else is working on this message already, if yes, the system will notify user that someone else is working on this message. Otherwise, the system will lock this message and allow the user to work on it. When the user switch back to search result Batch Message Tab by click on Cancel or update message Status button. The system will unlock this message.

In the bottom, are the alerts this message gets. The left side is a table, list entNum of all the alerts. The right side is the details of each alert Select each entNum in the left side table, the details of each alert will show in the right side.

  1. Update Alert Status:
    Update the status of this alert. A comment must be added for each status update. It is recommended that user reviews all the alerts, in order to make decision on messages.